Frequently Asked Questions
Everything you need to know about your bareMinerals experience, from clean beauty ingredients to shipping and returns.
What makes bareMinerals products 'clean'?
We are committed to clean beauty. Our products are formulated without parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, or microbeads. We use high-performance natural ingredients that are skin-loving and cruelty-free.
How do I find the right foundation shade for my skin tone?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts. If you are not satisfied with your match, our 'Good-for-Skin' guarantee allows for easy returns or exchanges.
What is your return policy?
We offer a 30-day return policy on all products purchased directly from our website. If you are not completely satisfied, you can return the item (even if used) for a full refund, excluding original shipping fees.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Shipping rates and delivery times vary by location. Please visit our Shipping Policy page for a full list of supported countries.
Are bareMinerals products safe for sensitive skin?
Yes, many of our products are specifically formulated for sensitive skin. Our original loose mineral foundation contains only five mineral ingredients and is non-comedogenic, meaning it won't clog pores or cause breakouts.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your bareMinerals account to view your order history and real-time status updates.